Before attempting, please ensure that you have a USB Keyboard and USB Mouse present, and your touchscreen is fully functional.

  • Open the bottom door where the PC is seated and insert the USB Keyboard into one of the available USB slots - located on the front of the Dell 9020 PC 
  • Pull the door switch out so the machine thinks the door is closed
  • Power on the machine
  • Allow the machine to boot up fully into game with all doors shut
  • Press Ctrl, Alt and Delete on your USB Keyboard
  • The following list will now appear on your screen
    1. Lock this Computer
    2. Switch User
    3. Log Off
    4. Change Password
    5. Start Task Manager
  • Press Start Task Manager on the touch screen (Alt and T on your keyboard)
  • Task Manager will now open and from the list on the Processes page, using the touch screen, hi light KaneBT.Taskbar then press End Process located at the bottom right-hand side of the Task Manager page.
  • A page will now appear asking if you want end KaneBT.Taskbar press End Process to confirm (Enter on the keyboard)
  • Next hi light kidkeylock.exe*32 and then  press End Process on the screen
  • A page will now appear asking if you want end kidkeylock.exe*32 press End Process to confirm (Enter on the keyboard)
  • Repeat the same process again but now hi light Typhoon.exe*32 and then press End Process on the screen
  • A page will now appear asking if you want end Typhoon.exe*32 press End Process to confirm (Enter on the keyboard)
  • Next hi light Node.exe and then  press End Process on the screen
  • A page will now appear asking if you want end Node.exe press End Process to confirm (Enter on the keyboard)
  • Next hi light Miniweb.exe and then  press End Process on the screen
  • A page will now appear asking if you want end Miniweb.exe press End Process to confirm (Enter on the keyboard)
  • Finally, hi light Html5form.exe and then  press End Process on the screen
  • A page will now appear asking if you want end Html5form.exe press End Process to confirm (Enter on the keyboard)
  • Next you will need to close the Task Manager page, this is done press pressing the Red X on the top right corner (Alt and F4  keys on your keyboard)
  • You should now have the Storm Games screen on both monitors
  • Press Ctrl and Esc on your keyboard the following should appear on your screen (this may take several attempts)
    1. All Programs
    2. Computer
    3. Control Panel
    4. Restart
  • You need to select Computer, this is done by using the touch screen or pressing the Tab key on your keyboard until you get to Computer and then using then press Enter
  • The Computer page will now appear, by using the touch screen press and hi light Local Disc C (Use the arrow down key if using a keyboard) now press Enter
  • From the list of folders on the right-hand side of the menu, select 4-1-12-6 Distribution by using the touch screen (Arrow down if using the keyboard) and press Enter to go into the 4-1-12-6 Distribution folder.
  • Once in the 4-1-12-6 Distribution folder, hi light the Firmware Images folder and press Enter to go into the folder.
  • You will now see a folder labelled as Paylink Ardac Firmware, hi light this folder and press Enter to go into the Paylink Ardac Firmware folder.
  • This will now bring up a file called Genoa 4-1-12-6, hi light this file and now press Enter on your keyboard.
  • The AES Programming Utility box will now appear, you will now notice the blue status bar along the bottom of the AES Programming Utility box to show to progress of the firmware installation. PLEASE NOTE THAT IF THE PAYLINK IS ALREADY PROGRAMMED THE PROGRESS BAR WILL NOT APPEAR AND WILL AUTOMATICALLY EXIT THE PROGRAMMING BOX
  •  When the programming has finished you will see along the bottom of the box, Unit Resetting on the left-hand side and Exit on the right-hand side, after a few seconds the box will automatically disappear. 
  • Now close all windows by pressing the red X on the top right of the page. This will just leave the Storm splash logo on both screens.
  • Press Ctrl and Esc on your keyboard the following should appear on your screen.
    1. All Programs
    2. Computer
    3. Control Panel
    4. Restart
  • You need to select Restart, this is done by pressing the Tab key on your keyboard until you get to Restart, press Enter on your keyboard to confirm or alternatively pressing the touch screen.
  • The PC will now shut down and restart.
  • Remove your USB keyboard.