Dell 9020 SFF PC Inspiration Cab – Changing Screen Resolution to 1024 x 768

Before attempting, please ensure that you have a USB Keyboard and USB Mouse present, and your touchscreen is fully functional.

  • Open the top door where the PC is seated and insert the USB Keyboard into one of the available USB slots - located on the front of the Dell 9020 PC 
  • Pull the door switch out so the machine thinks the door is closed and lower the top door, so you can use the touch screen
  • Power on the machine
  • Allow the machine to boot up fully into game with all doors shut
  • Press Ctrl, Alt and Delete on your USB Keyboard
  • The following list will now appear on your screen
    1. Lock this Computer
    2. Switch User
    3. Log Off
    4. Change Password
    5. Start Task Manager
  • Press Start Task Manager on the touch screen (Alt and T on your keyboard)
  • Task Manager will now open and from the list on the Processes page, using the touch screen, hi light Typhoon.exe then press End Process located at the bottom right-hand side of the Task Manager page.
  • A page will not appear asking if you want end Typhoon.exe*32 press End Process to confirm (Enter on the keyboard)
  • Next hi light KaneBT.Taskbar and then  press End Process on the screen
  • A page will not appear asking if you want end KaneBT.Taskbar.exe*32 press End Process to confirm (Enter on the keyboard)
  • Repeat the same process again but now hi light kidkeylock.exe*32 and then press End Process on the screen
  • A page will not appear asking if you want end kidkeylock.exe*32 press End Process to confirm (Enter on the keyboard)
  • Next you will need to close the Task Manager page, this is done press pressing the Alt and F4  keys on your keyboard
  • This will now leave the Storm splash screens on both top and bottom monitors
  • Press Ctrl and Esc on your keyboard the following should appear on your screen (this may take several attempts)
    1. All Programs
    2. Computer
    3. Control Panel
    4. Restart
  • You need to select Control Panel, this is done by using the touch screen or pressing the Tab key on your keyboard until you get to Computer and then using your arrow keys to go down to Control Panel then press Enter
  • Once Control Panel is hi lighted press Enter on your keyboard to confirm
  • The Control Panel page will now appear on your bottom monitor
  • Using your arrow keys on your keyboard navigate to the Display tile 
  • Once the Display tile has a black dotted line around it press Enter on the keyboard
  • This will now take you into the Display page
  • Once on this page keep pressing Tab key until you get a black dotted line around Adjust Resolution, which is located on the left-hand side of the page
  • Now press the Enter key on your keyboard, this will bring up the Change your appearance of the displays screen
  • The screen will display both monitors 1 and 2 along with various settings
  • Monitor 1 settings will be first
  • Press Alt and R on your keyboard, this will bring up the screen resolution of Monitor 1
  • Using the arrow up and down keys select the resolution of 1024 x 768 then press Enter on your keyboard to confirm.
  • Now press Alt and A on your keyboard to apply the changes
  • A Windows pop up screen appears asking if you want to keep these changes, Press Alt and K on the keyboard to confirm that you want to keep the changes
  • To check Monitor 2, keep pressing the Tab key until you get a black dotted line around in the box marked Display box
  • Press the Arrow Down key on your keyboard, this will bring up the settings for Monitor 2
  • Press Alt and R on your keyboard, this will bring up the screen resolution of Monitor 2
  • Using the arrow up and down keys select the resolution of 1024 x 768 then press Enter on your keyboard to confirm.
  • Now press Alt and A on your keyboard to apply the changes
  • A Windows pop up screen appears asking if you want to keep these changes, Press Alt and K on the keyboard to confirm that you want to keep the changes
  • Once the screen resolution has been set, you will need to close the Display Settings window. This is done by press Alt and F4 on your keyboard
  • This will now leave the Storm splash screens on both top and bottom monitors
  • Press Ctrl and Esc on your keyboard the following should appear on your screen
    1. All Programs
    2. Computer
    3. Control Panel
    4. Restart
  • You need to select Restart, this is done by pressing the Tab key on your keyboard until you get to Restart, press Enter on your keyboard to confirm or alternatively pressing the touch screen
  • The PC will now start to shut down and restart
  • Now remove the USB Keyboard